Shreeniwas Innovations Private Limited (hereinafter referred to as "SIPL" or "we", as applicable) places the highest importance on the privacy of data submitted by visitors to our website and upholds the most stringent standards for secure transactions and the confidentiality of customer information. Nevertheless, we function as a service provider for our customers and may handle and retain personal information that our customers supply in accordance with the privacy policy of our website, but we do not possess any ownership, in whole or in part, of that information.

Please read the following to understand our information gathering and broadcasting practices.

1. GATHERING DATA

We gather personal data including your email address, name, phone number, and more when you create an account to place an order and utilize other services on our site (i.e., www.shreeniwas.com, along with any other associated websites or mobile applications developed and maintained by SIPL). If you navigate the site without submitting any personal information, we will collect and retain certain details about your visit, such as your IP address, browser type, operating system, the date and time of your access, the pages you visited, and whether you arrived at our website from another site, including the address of that site. This data will not personally identify you and will not be traced back to you. We utilize the information gathered to suggest products, enhance website functionality, notify you of the latest products, refine our marketing and promotional strategies, analyse website usage, and improve our product offerings to ensure a superior experience for you.

2. INFORMATION USE AND DISCLOSURE

We will not disclose your Personal Information to any external parties, and we will maintain your personal information in a highly confidential manner. We may share your information with Authorized Third-Party Service Providers (for sending SMS and emails). Some of our services and products are provided through third parties. These "Third Party Service Providers" carry out functions on our behalf, such as sending and distributing our administrative and promotional emails. We may share your Personal Information with these Service Providers to facilitate package deliveries, send emails, offer marketing support, provide search results and links, operate the Website, troubleshoot issues, and deliver customer service. Occasionally, we engage other companies to perform services essential to our operations. In the process of delivering these services, those companies may gain access to your personal information. By contractual agreement, these companies are required to handle your personal information in accordance with their Privacy Policy, over which we have no control. Information provided by you: "You agree that any information you or individuals acting on your behalf provide to the Company will not be deemed proprietary, and by providing such information to the Company, you grant the Company an unrestricted, worldwide, royalty-free license to use, reproduce, modify, and distribute such information. You agree not to submit to the Company (whether through this site or by any other means) any materials that: a) libel, defame, invade privacy, or are obscene, pornographic, or harassing; b) infringe upon any intellectual property rights, including copyrights, of any third party; c) violate any laws or regulations; d) promote illegal activities; or e) solicit funds or advertise goods or services.

Limitation of Damages:

"Under no circumstances shall the Company, its subsidiaries, or its parent companies be held liable to you for any direct, special, indirect, consequential, or incidental damages, or any damages of any nature, even if the Company has been informed of the potential for such damages." In the case of a sale, merger, public offering, or any other change in control, your information may be disclosed to the individual or entity that acquires or manages this site. Choosing to opt out of receiving information will not impact our right to transfer your information to a new owner; however, your preferences regarding the use of your information will still be honoured.

3. USE OF DEMOGRAPHIC AND PROFILE DATA

We utilize your personal information to deliver the services you requested, resolve disputes, and troubleshoot issues, assist in ensuring a safe service, collect outstanding fees, gauge consumer interest in our products and services, inform you about both online and offline offers, products, services, and updates, personalize your experience, detect and safeguard against errors, fraud, and other criminal activities, and enforce our terms and conditions; as well as in other ways described to you at the time of collection. To the extent that we use your personal information for marketing purposes, we will provide you with the option to opt-out of such uses. In our ongoing efforts to enhance our product and service offerings, we gather and analyse demographic and profile data regarding our users' activities on our website. We identify and utilize your IP address to assist in diagnosing server issues and to manage our website. Your IP address is also employed to help identify you and to collect broad demographic information. Occasionally, we may ask you to participate in optional online surveys. These surveys may request your contact information and demographic details (such as postal code, age, or income level). We use this information to customize your experience on our site and to assess customer interest and review our site, providing you with content that we believe may interest you and displaying content based on your preferences. At no point will we sell your personal data without your consent unless specified in this Privacy Policy.

4. BROWSER USAGE AND COOKIES

From time to time, we may place "cookies" on your personal computer. "Cookies" are small identifiers sent from a web server and stored on your computer's hard drive. Our site utilizes cookies to monitor your session, shopping cart, and advertising delivery. Additionally, this site employs cookies to provide content tailored to your interests and to remember your password. You have the option to accept or decline cookies. Should you decide to decline cookies, certain features of the site may not operate correctly or may be entirely non-functional as a consequence. This site may engage an external advertising company to present advertisements on the website; however, that company will not have access to your personal information.

5. LINKS TO OTHER SITES

Our website contains links to various other websites and applications (such as Google, Facebook, Twitter, WhatsApp, etc.) that we provide in good faith to gather or verify personal information about you. We will make a reasonable effort to link only to sites that uphold similar standards for protecting each individual's right to privacy. However, there are many other sites that are not affiliated with or authorized by us that may also link to our website. We do not have control over these links and therefore disclaim any responsibility for the content found on any website linked to our site. Consequently, we strongly encourage you to review the privacy policies of these external websites.

6. SECURITY PRECAUTIONS

We protect your privacy by adhering to established security standards and protocols, while also complying with relevant privacy legislation. Our websites integrate industry-recognized physical, electronic, and procedural safeguards to guarantee that your information remains secure throughout its lifecycle within our infrastructure. We take all reasonable measures to shield your personal information from misuse, loss, unauthorized access, modification, or disclosure, as well as any alteration of the information under our website's control. Sensitive data is either hashed or encrypted when stored in our infrastructure. This sensitive data is decrypted, processed, and then promptly re-encrypted or discarded when it is no longer required. We operate web services in audited data centres, which have restricted access to the data processing servers. Whenever you modify or access your account information, we provide the option to use a secure server.

7. AMENDMENTS

We may amend this policy at any time with or without giving any intimation of whatsoever nature.

8. OPTION TO UNSUBSCRIBE

We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners and from us in general, after setting up an account. To opt-out of receiving our communications, please click on unsubscribe link in that news mail. The Company reserves the right, at its sole discretion, to change, modify, add or remove any portion of these terms and conditions in whole or in part, at any time. Changes to these policies will have immediate effect when such change is posted on this site.